Terms of Service

1. SMS Consent Communication:
   The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.                                                                                                                                                  

2. Types of SMS Communications:
   If customers consent to receive SMS messages, they may receive communications such as:
   Example:

   "Hello, this is a reminder of your upcoming appointment with Boggs, Cowan & Fargione at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

   • Appointment reminders

   • Follow-up messages

   • Billing inquiries

   • Promotions or offers (if applicable)

3. Message Frequency:
   Message frequency may vary depending on the type of communication. For example, you may send up to 3 messages per week related to [appointments, billing, etc.].
   Example:

   "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging:
   Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.                                                                                                 

5. Opt-In Methods:
   Customers may opt in to receive SMS messages via:

   • Verbally, during a conversation

   • By submitting an online form

   • By filling out a paper form                                                                                                                                 

6. Opt-Out Methods:
   Customers can opt out at any time by replying "STOP" to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.                                                                                                          

7. Help:
   If customers are experiencing issues, they can reply with "HELP," or you can provide them with direct assistance via a contact link or phone number.                                                                                         

8. Standard Messaging Disclosures:

   • Message and data rates may apply.

   • You can opt out at any time by texting "STOP."

   • For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions pages.

   • Message frequency may vary.

8. Subscriber Opt-In and Opt-Out Messaging
It is important that your Opt-In and Opt-Out messages comply with the updated guidelines:

• START Message:

  “Thank you for opting into SMS messages from Boggs, Cowan & Fargione. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.”

• STOP Message:

  “Thank you for opting out of SMS messages from Boggs, Cowan & Fargione. You will not receive any further SMS communications. To opt back in at any time, reply START.”

• HELP Message:

  “Thank you for contacting Boggs, Cowan & Fargione. For immediate assistance, please call 706-702-8992 or visit https://bcflawfirm.com/. Message and data rates may apply.”

By adhering to these guidelines, you will simplify the TCR registration process and ensure your SMS campaigns are compliant with the necessary regulations. This will also enhance the trust your customers place in your business communications.

If you have any questions or need assistance with the registration process, feel free to reach out. We're here to support you every step of the way. Alternatively, you can also contact our RingCentral TCR Support team directly at 706-702-8992.

Thank you for your attention to these important matters. We look forward to supporting your SMS initiatives in a compliant and effective manner.